Channel Issues & Questions

[tjforre79]

I just purchased my Roku express and finished getting it set up, When I try and set up my login and password for VUDU it keeps telling me the credentials do not match. 

I am sitting at my computer at the same time and typing in the same login info and it works just fine.

Any Ideas?

[Williamt100]

Do you use special characters in your password or user ID?

[RokuDanny-R · Accepted solution]

@tjforre79 

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact VUDU support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach VUDU support here: https://www.vudu.com/content/support.html

Thanks,
Danny

[DJpeter84]

I had the same problem. I login to Vudu using my Walmart login. I could login via browser but not via Roku. I found out that the period was not being copied correctly. So I deleted it and re added it using the roku keyboard