Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Denises
Level 7

Access to other seasons of shows

I am trying to watch additional seasons of GoodTimes. Seasons 1&2 show up and play but seasons 3&4 show up sometimes but will not play. I want to be able to watch these types of shows more often.
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7 Replies

Re: Access to other seasons of shows

Which streaming service are you using?
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DBDukes
Level 9

Re: Access to other seasons of shows

"Denises" wrote:
I am trying to watch additional seasons of GoodTimes. Seasons 1&2 show up and play but seasons 3&4 show up sometimes but will not play. I want to be able to watch these types of shows more often.

"scottypie1234" wrote:
Which streaming service are you using?

@Denises: Yes, as scottypie1234 indicated, you should always list the app with which you are experiencing the issue, as well as the Roku model, to include the model number, as well as the software version. That information could be helpful with diagnosing the issue.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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Denises
Level 7

Re: Access to other seasons of shows

Hello,

I’m using Roku Streaming Stick Portable 2017 model. I am using Roku TV to watch GoodTimes.
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jeffrok
Level 11

Re: Access to other seasons of shows

Roku Channel rotates TV shows in and out of their rotation.. kinda the price to pay for free/ad supported programming.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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DBDukes
Level 9

Re: Access to other seasons of shows

"Denises" wrote:
Hello,

I’m using Roku Streaming Stick Portable 2017 model. I am using Roku TV to watch GoodTimes.

FYI, you can find the correct model number and device name via the main menu by going to Settings > System > About. From there, you'll find the device model and name, as well as the software version.

Next, "Roku TV" isn't the name of any software. That's a line of TVs with Roku software built-in. I suspect you mean you are trying to watch "Good Times" on the app "The Roku Channel."

After looking around, I find the show listed in that app. I can also add that I was unable to get episodes from Season 3 to play.

Additionally, I find other episodes of other shows failing to load in various ways. So play just fine, others return to the Roku Channel menu, while others cause the app to crash and return to the Roku main menu.

I have done the following that was recommended by Roku Support Webpage https://support.roku.com/article/115012 ... u-channel-
Can I provide feedback on The Roku Channel?

We would love to hear from you. The easiest way to tell us how to improve The Roku Channel is from your Roku device.


  1. Press the Home button home button on Roku remote on your Roku remote.

  2. Highlight The Roku Channel and press the Star button star button on Roku remote to open the options menu.

  3. Select Give us feedback and choose from the list.

You may wish to do that also. I selected "Video won't play." There was no way to provide additional details, but that much was available to offer feedback.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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Denises
Level 7

Re: Access to other seasons of shows

Thank you for that information
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Denises
Level 7

Re: Access to other seasons of shows

Thank you
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