Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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schiegner54
Level 7

Access to his program denied

I have been streaming, enjoying so many features and shows.  Tonight I attempt to watch to a silly program (that I’ve been watching all along).   This error message pops up; “Access ti this program is not included in your Spectrum TV subscription….etc.  What has happened ?

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: Access to his program denied

Hi @schiegner54,

Welcome to the Roku Community!

For this specific inquiry, we recommend contacting Spectrum directly to follow up for more help. They’ll be able to best assist with any issues including content and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum TV support here: https://www.spectrum.net/support/category/tv/ 

If you have any other questions or concerns, please let us know.

Many thanks,
Mary

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