Channel Issues & Questions

[schiegner54]

I have been streaming, enjoying so many features and shows.  Tonight I attempt to watch to a silly program (that I’ve been watching all along).   This error message pops up; “Access ti this program is not included in your Spectrum TV subscription….etc.  What has happened ?

[RokuMary-F]

Hi @schiegner54,

Welcome to the Roku Community!

For this specific inquiry, we recommend contacting Spectrum directly to follow up for more help. They’ll be able to best assist with any issues including content and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum TV support here: https://www.spectrum.net/support/category/tv/ 

If you have any other questions or concerns, please let us know.

Many thanks,
Mary

[Shoppertoo1]

I also get message that access to a program has been denied "because the program is not included in my Spectrum subscription" but I have Directv, not Spectrum.  Does not happen every time.