Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Access to Hulu

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I am attempting to get logged back into Hulu but my account was on hold due to my needing to update my card information. I've updated it via settings on Roku and attempting logging back in but I am unsuccessful. I am not sure what to do.

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Roku Employee
Roku Employee

Re: Access to Hulu

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@Jane1414 

Thanks for the inquiry.

For more information about that channel's functionality and account authentication, you'll want to contact Hulu support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/article/how-to-contact-Hulu?language=en_US

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Access to Hulu

Jump to solution

@Jane1414 

Thanks for the inquiry.

For more information about that channel's functionality and account authentication, you'll want to contact Hulu support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/article/how-to-contact-Hulu?language=en_US

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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