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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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putteringalong
Level 9
‎05-23-2020 11:31 AM

ATMOS passthrough - works great on Disney+ but not on VUDU

Is it reasonable to assume that since Disney+ plays (passes through) ATMOS that VUDU should too?

Roku 4630X - Premier+

Integra DTR-70.6

HDMI connections

Roku Audio/HDMI set manually to all features (not using Auto selection) - this matches auto setting in Sound which is either Stereo or Auto

VUDO technical support gave me a standard troubleshooting protocol (check device firmware [I did update amplifier], power down all components, etc)

Any ideas / experiences from the community?

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StormTrooper
Level 8
‎06-06-2020 10:00 PM

Re: ATMOS passthrough - works great on Disney+ but not on VUDU

I feel. Your pain, I've been trying to get results from. These companies since May 2018, no luck my friend, they don't care.

 

I just posted about my experience today actually. 

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