Channel Issues & Questions

[acburn]

The AT&T TV website indicates that the AT&T TV app/channel is compatible with the Roku 3500x.  But it does not appear in any search I do for available apps/channels on that device.  It showed up immediately on another Roku I own (the 4620x).  Is the info on the AT&T website incorrect or is there some unconventional way of adding it?

[Kimyblair]

I’m having the same issue 

[RokuDanny-R · Accepted solution]

@acburn @Kimyblair 

Thanks for the inquiry.

The most likely reason you cannot see The AT&T TV channel is that the channel does not support your device.

If you have additional questions regarding device availability, please reach out to AT&T support.

Thanks,
Danny

[abarker22]

I'm having the same issue also with AT&T TV app not appearing in my streaming channels search.  Model 3500X.

Thank you,

[renojim]

In spite of what the OP says, I don't think it's supported on the purple stick which is a very old device.  It may have been in the past.