Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Email
Level 7

AMC subscription issue

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I have two Roku sticks--one on tv in bedroom under a different email than the one in the living room.  I have a subscription to AMC through roku channel in the bedroom but can't watch it in the living room.  If I try to link a device it doesnt work

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: AMC subscription issue

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@Email 

Thanks for the post.

If your Roku devices are under different Roku account email accounts, you will not have access to subscriptions that each other of your devices have. If you wish the access the same subscriptions on both devices, you will need to link the devices to the same Roku account.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: AMC subscription issue

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@Email 

Thanks for the post.

If your Roku devices are under different Roku account email accounts, you will not have access to subscriptions that each other of your devices have. If you wish the access the same subscriptions on both devices, you will need to link the devices to the same Roku account.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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brendan106
Level 7

Re: AMC subscription issue

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Please cancel my AMC subscription. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: AMC subscription issue

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@brendan106

Thanks for the post.

In order to unsubscribe to a channel through your Roku account, log into your Roku account at my.roku.com and click Manage your subscriptions.

For more information about how to cancel your subscriptions, visit our Support page here: How do I unsubscribe or cancel my subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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danober
Level 1

Re: AMC subscription issue

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I am being charged $6.99 for AMC monthly. Never ordered it never use it??????

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danober
Level 1

Re: AMC subscription issue

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If I go to roku subscriptons there is no AMC. On my credit card there is a charge of 6.99/mo

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