Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

AMC Activate code not working

After installing the AMC channel, I go to the sign in which gives me the code to enter in at amc.com/activate. When I enter the code and press "verify", all I get is "Oops! There was a problem logging you in." and there is a link for need help that just gives directions on how to enter the code again, or try again and get the same error.

I have deleted the AMC app, restarted the Roku and reinstalled the app again and keep getting the same error code. There is no option to pick my provider on the page. I am logged into the the AMC on demand webpage using my cox cable login info to get online streaming, but the Roku app will no work.

3 Replies
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Level 16

Re: AMC Activate code not working

There's something screwy going on with AMC channel right now.

https://community.roku.com/t5/Channel-Issues-Questions/AMC-app-won-t-open/td-p/544065

You should complain to AMC directly.

Roku Ultra ---Ethernet rules---
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Level 7

Re: AMC Activate code not working

Same exact situation here. This is really making it hard to watch Better Call Saul!!

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Level 7

Re: AMC Activate code not working

This was the reply I just got from AMC tech support - looks like its something on their end:

We're sorry to hear that you're having some trouble. Our tech team is aware of this issue and actively working on it. We have added your details to their issue ticket so that they can hopefully get a better understand of what's going wrong and find a solution more quickly.

What is Affected:
Activation codes are temporarily not going through

  • Roku
  • Apple TV
  • Android TV
  • Xbox
  • Fire TV


What is Functioning Normally

  • Mobile: iPhone, iPad, Android phone and tablet all work as usual
  • Web:


We sincerely apologize for any inconvenience. We will let you know more as soon as we have more information to share. Thank you for your patience as we try to sort this out.

Thanks,

AMC | Customer Care Team