Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
On your Roku highlight the app and then click on the * button on your remote. Then select Check for updates and press OK if there is an update and the channel is livekh it should now work as they have updated the channel.
Im sorry I cant help you with that I am in the US and the channel that was unavailable did come back up....I am understanding you are in the UK correct? The information I got from this website said it was a global recertification issue so maybe UK wasnt included or maybe it will be later I did hit the option to report feedback and maybe Roku did something You might try that I hope it works out for you Actually there was an update as well and there is alot of NEW channels that came up Maybe you will find something you can use there...I hope it works out sorry I couldnt be more help
Barrowman YES thank you I dont know if that did it or not it wasnt there then it came back LOL I appreciate your input though Its working again YAY also noticed since the update lots of NEW channels might want to check that out!!
I keep having issues with Iplyer, on a Roku Express tried a software update, it says its up to date, when selecting the channel the roku just locks up, then re-boots , after a quick phone call, i need to upgrade to a fire TV stick and then Iplayer will work
My Hisense Roku TV runs 9.2.2 4027, and I heard there's a 9.3 out there. I tried checking for and manually updating, to no effect. I'm not seeing your Live TV channels you advertise and my Movieland will not play movies when I enter. Many others are experiencing this issue. Whats going on?
RWL I am a person not Roku Lol and yes I try to answer and have but I think you are misunderstanding this is a blog for users to discuss issues and I already posted my issue was solved I am sorry I dont know what you are asking me but the way its worded it sounds like you think I am an Roku employee or representative and I am not I dont know how to help you sorr
First of all, thanks to all of the generous users who are donating their time to post here!
However, I think it's pretty awful on Roku's part that they are not taking care of their customers themselves. After a lot of internet sleuthing I wasn't able to find any way to contact Roku directly other than email by lying and saying I had a billing issue. Does anyone have a customer service number?
My issue is the same - when I try to watch Amazon Prime Video it says that I need to log in with a code- although I did that ages ago and it has always worked fine. When I try using the code I get this message:The channel code provided is associated with a channel not available in your region.
So, I'm guessing the certification expired although that's a surprise for a company as big as Amazon.
My software is up to date - 9.3.0 and that update went out June 5th. To be honest, I think the problem started after the update. So, the update caused rather than solved the problem. Anyone know any more about this?