Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rwhewitt
Level 7

ACCURADIO Channel lost functionality. No image/ No fast forward

Running Roku OS 9.2

The Accuradio channel no longer show the album cover for the song being played..  There is no longer a fast forward function.  Just music.  Use to see the album image and be able to forward to next song.  Anyone having the same problem?

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4 Replies
atc98092
Level 15

Re: ACCURADIO Channel lost functionality. No image/ No fast forward

What model Roku are you having the problem with? Not just the name, but the model number. Roku likes to keep reusing names on different hardware. Smiley Happy

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Roku Employee
Roku Employee

Re: ACCURADIO Channel lost functionality. No image/ No fast forward

Hi,

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Accuradio support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Accuradio support here: https://accuradio.zendesk.com/hc/en-us


Thanks,
Danny

Danny R.
Roku Forum Moderator
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jimbeat
Level 1

Re: ACCURADIO Channel lost functionality. No image/ No fast forward

I am also having the same problem. Why is this so?

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jimbeat
Level 1

Re: ACCURADIO Channel lost functionality. No image/ No fast forward

Roku Tv #2

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