I want to report this issue: Videos will lose audio during commercials on the abc channel. Normally it happens with their own commercials, normally around the 3rd or 4th commercial break, and you'll have to stop and resume the playback to get audio back - video will keep playing just fine though... it has only started happening the last month, other channels (e.g. netflix, youtube) all play fine.
Is there anybody who can help diag for me? I am kind of surprised that I am the only one experiencing this (I searched but dont see this issue in the forum). I know I am still using an old stick, but I can't be the only one right?
Roku: Stick (3500x)
Software version: 7.7.0 build 4149-09
Channel: abc
Channel Version: 1.8 build 0
Issue: Loses audio during commercial (an abc commercial comes on with no audio, then everything after, including commercials and the video itself, has no audio), have to stop the play back then resume to regain audio
Steps to repro:
1. Install abc channel
2. Play an episode of Shark Tank
3. After a few commercial breaks, it will no longer play audio (video's fine)
Frequency: Normally happens at the 3rd or later commercial break with abc' commercials , happen for all the shows I've tried every time
Connect type: Running on wireless, no problem with playback for other channels (netflix, youtube, etc), Roku reports signal strength Good
Resolution: 1080