Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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DMessier87
Level 7

ABC Time Zone Issues EST vs PST

Randomly my ABC app switched time zones from EST to PST. I have verified my app is up to date, tried manually selecting the correct time zone, restarting my router and verifying that it is utilizing a source in the correct time zone. Everything I have is set to EST, yet ABC is still slotted for PST. Please help!

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StreamerUser
Community Streaming Expert

Re: ABC Time Zone Issues EST vs PST

Try:

1) Verify Roku time zone:  Settings/System/Time/Time Zone (if not auto-Eastern, change)

2)  Sign out of the ABC app:  open ABC/Account/TV provider/sign out and /ABC Account/sign out

3) Remove ABC app:  Highlight ABC/press Options (*)/Remove

4) Restart Roku:   Settings/System/System restart/Restart <-- MUST DO THIS HERE!!

5) Add ABC app again, sign-in (just use provider sign in, not ABC Account)

StreamerUser
Roku Community Streaming Expert

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DMessier87
Level 7

Re: ABC Time Zone Issues EST vs PST

I did all that. Every part of it before posting...which is why I posted. I will add that switching my frequency bands on my wifi magically fixed my issue.

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StreamerUser
Community Streaming Expert

Re: ABC Time Zone Issues EST vs PST

You didnt specifically mention having done any of that (check your OP).

Regardless, thats an interesting solution, and thanks for posting back about it.

 

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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