Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MALa
Level 7

ABC Player Error Code: 025-2501-101

I just started getting a Player Error Code: 025-2501-101 message when trying to access ABC Live programming on the ABC app. Any suggestions on how to solve?

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RokuDanny-R
Roku Employee
Roku Employee

Re: ABC Player Error Code: 025-2501-101

@MALa 

Thanks for the inquiry.

For more information about that channel's player errors and functionality, you'll want to contact ABC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach ABC support here: https://support.abc.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator