Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NeffCrew
Level 7

A few channels are not working

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My Disney+ and Hulu channels haven’t been working for at least a week. I have checked my subscription and it’s still active. I have removed channels and reinstalled, but they boot me out back to the Home Screen every time. Is anyone else having this issue? What’s going on? My kids want Disney+, and this our only streaming device. 

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renojim
Community Streaming Expert

Re: A few channels are not working

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When you removed the channels and reinstalled did you reboot/restart your Roku between the removal and reinstall?  If not, the removal and reinstall didn't accomplish anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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2 REPLIES 2\
renojim
Community Streaming Expert

Re: A few channels are not working

Jump to solution

When you removed the channels and reinstalled did you reboot/restart your Roku between the removal and reinstall?  If not, the removal and reinstall didn't accomplish anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

NeffCrew
Level 7

Re: A few channels are not working

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Thank you! I took your suggestion, and rebooted the Roku. All of my channels have been reloaded and are working now! 

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