Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NeffCrew
Level 7

A few channels are not working

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My Disney+ and Hulu channels haven’t been working for at least a week. I have checked my subscription and it’s still active. I have removed channels and reinstalled, but they boot me out back to the Home Screen every time. Is anyone else having this issue? What’s going on? My kids want Disney+, and this our only streaming device. 

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renojim
Level 21

Re: A few channels are not working

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When you removed the channels and reinstalled did you reboot/restart your Roku between the removal and reinstall?  If not, the removal and reinstall didn't accomplish anything.

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renojim
Level 21

Re: A few channels are not working

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When you removed the channels and reinstalled did you reboot/restart your Roku between the removal and reinstall?  If not, the removal and reinstall didn't accomplish anything.

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NeffCrew
Level 7

Re: A few channels are not working

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Thank you! I took your suggestion, and rebooted the Roku. All of my channels have been reloaded and are working now! 

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