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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kaikens38
Level 7

A different movie is playing instead of the one displaying

Roku is offering the honeymooners the African American version with Cedric as Ralph cramden. However another movie is playing instead absolutely not the same characters or movie for weeks now. When will this be adjusted to play the correct movie being displayed. Very misleading 

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StreamerUser
Community Streaming Expert

Re: A different movie is playing instead of the one displaying

Confirmed its the wrong "The Honeymooners" movie on The Roku Channel - report this directly to Roku:

chat or email:  https://support.roku.com/contactus/contact-options    (choose setup/ultra/other/need more help?)

You might also want to message @RokuDanny-R @RokuMary-F or @RokuKariza-D and inform them as well.

FWIW - the same incorrect movie (same title, but from 2003) plays for all the apps when using search.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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