Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

A&E, User not Authenticated.?

Hello. I'm currently trying to watch "Live PD" but when I click the show on the A&E Channel it says "User not authenticated" but when I click the show "60 Days In" It lets me watch it.

 

Please help

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Roku Employee
Roku Employee

Re: A&E, User not Authenticated.?

@JeffSchlink 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact A&E channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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