Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rj32771
Level 8

i am having issues with A&E loading on my roku stick. it keeps bringing me back to the home screen. I have removed it and restarted it but still doing the same thing. it has worked fine with no issues for the past year. any suggestions?

[post moved to appropriate board]

rj32771
Level 8

Re: A&E App wont load

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same here. i tried to remove the channel, restart, and readd the channel back on too

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Rahoo
Level 7

Re: A&E App wont load

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I've tried the three steps and still no A&E

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Mikepaullind
Level 7
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Dugless
Level 7

Re: A&E App wont load

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Having same issue here. 2 different Roku devices. I am an Xfinity subscriber.

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MLH
Level 7

Re: A&E App wont load

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I tried last night and tonight. Anyone have any luck with it?
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Flowerchild
Level 7

Re: Help With History Channel and A&E networks

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My A&E app won't load at all so I can't log out.  I followed the steps you gave, uninstalled the app, rebooted the Roku Express, and reinstalled the app.  I followed them in that order but it made no difference.  A&E will not load, I don't get the purple loading screen, just the spinning circle, then it takes me back to the home screen.   This has been going on since yesterday and I can't get a fix that works from anybody.  I sign in from AT&T U-Verse.

[post merged with already existing thread]

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Nova505
Level 8

Same here, my Roku took an update yesterday and once that happened A&E no longer works.  Can't contact Roku directly for help because I get the message "Agent-assisted support is not available for your issue and/or model" Smiley Frustrated

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Re: A&E App wont load

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I think the October 24th channel update is what broke it. So until they release another update it will stay like that.
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Lilbbyg1
Level 8

Re: A&E App wont load

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I don't know how that can be since mine has been working every day until 11/8