Channels & viewing

[Brittmuse24]

I’m having the same problem with mine on A&E it kicks me off. I’ve tried rebooting, Uninstalling the app and reinstalling it. Nothing works. Help please!! 

[brit1227]

When I open the A&E app on my Roku TV, I’m signed in & I can watch episodes just fine. But when I try to watch live TV, the app crashes every time. I’ve deleted the app, reinstalled, logged in again, but nothing seems to work. 

[mlherb]

This keeps happening to me too.

I’ve been watching live tv from the A&E app since 8pm (it is now 10) and at the top of every hour it crashes back to the home screen and I cannot access live tv again until about 30 mins pass.

Everything is up to date and I have tried the system restart option and to no avail. It’s extremely frustrating when you’re trying to watch a 3 hour program and end up missing a total of an hour because Roku keeps booting you off. Extremely frustrating. 

[RokuDanny-R]

@brit1227 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact A&E support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach A&E support here: https://aetn.zendesk.com/hc/en-us

Thanks,
Danny

[Erikag03]

Yes! It’s driving me crazy! Live tv was working for an hour and now it kicked off. Mid LivePD! The most frustrating thing ever! 

[vincent1]

Hello all,

I still have trouble getting live streaming to work on A&E, however here are a couple of things that appear to help,

1.  Sometimes I can get the A&E app to load on my ROKU, but cannot go straight to a LIVE Streaming without crashing out.
2. It lets me relaunch the app again to the A&E page. but will crash out again if I try to go to Live Stream again.
3. However, I have found that if I play some (1 minute or two) of one of the pre-recorded episodes, which work fine, then exit all the way out to Roku and reenter A&E app it will let me live stream.
4. Sometimes, I load/log in early (before Live PD starts) and it will let me live stream more easily.  You just watch the last 20 minutes of the previous show and it seg-way into LIVE PD seamlessly.
5. Other times, if you are persistent, and try again after a few minutes (5-10) and again.... you can sometimes get back in successfully.

Good Luck!

Vincent

[dallassmith194]

Me either!

[fpembleton]

I have an Ultra with fiber 1GB broadband service. A & E video has something messed up with their content. It freezes sometimes and when the commercials startup it makes a screeching noise. Don't have problems with any other apps.

[Cowboy69]

My roku tv rca won't even found the A&E app

Sucks!!!

[Nathan0774]

I am also having this issue. Not only A&E but all of the different apps made by A&E... i.e. History, etc...