Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

3500 streaming stick not mirroring on tv

I downloaded the mirror app for Roku but it will not connect completely using iPhone or iPad. There is no clear picture or sound when connected. 

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Level 14

Re: 3500 streaming stick not mirroring on tv

Its not clear what "mirror app for Roku" you downloaded from the Apple store (there are plenty).

You'll need to be more specific.

Also be aware that newer 4k/HDR devices now have AirPlay2 support, and considering that the 3500 is nearly 7 years old and less capable, you might consider getting a newer model (for $30-50) just for the AirPlay2 support:

https://support.roku.com/article/360057488733