"Eddy555" wrote:
I've spoken to Netflix and they say it's Roku that have removed this functionality, so it's up to Roku to add it back again. Or at least allow users to toggle the feature for the Netflix app.
"RokuTannerD" wrote:
Hi there!
Thanks for the notes here. I followed up with our team, and it looks like this is the current intended behavior as of OS 9.1. The 'Auto-adjust display refresh rate' feature no longer applies to the Netflix channel at this time.
I apologize for any confusion here. I'll continue to provide any further updates here if there is any additional news to share.
Thanks,
Tanner
"Eddy555" wrote:
I've had it confirmed by Roku that they changed this.
This pretty much has helped me make my decision. My 2016 LG E6 can only do Dolby Vision at 24 or 30 fps. This device will not allow me to watch DV Netflix shows on my tv. Good bye ROKU. You really screwed up on this one. Time for either an Apple TV 4K, or the new NVIDIA Shield. Both can do something as simple as matching the frame rate. Roku must have clowns for engineers.
@wxman2001 wrote:
This pretty much has helped me make my decision. My 2016 LG E6 can only do Dolby Vision at 24 or 30 fps. This device will not allow me to watch DV Netflix shows on my tv. Good bye ROKU. You really screwed up on this one. Time for either an Apple TV 4K, or the new NVIDIA Shield. Both can do something as simple as matching the frame rate. Roku must have clowns for engineers.
No Roku player currently supports Dolby Vision, and never has. So that's not a factor in your Netflix viewing. I you purchased one thinking it offered DV, you were misinformed. (Only certain Roku TVs support this today.)
The new Shield released today does offer DV, but not the older versions. And don't count on it offering automatic framerate switching either. I've read there's a beta function that allows framerate switching, but you have to switch it manually. My Shield (the 2017 version) will auto-framerate my local media using Kodi or MrMC, but I don't believe it does on any of the Internet streaming apps.
If they are not going to restore proper 24p playback for Netflix, can they at least offer to roll back the firmware update for anyone who preferred the results with 9.0?
@wizziwig wrote:If they are not going to restore proper 24p playback for Netflix, can they at least offer to roll back the firmware update for anyone who preferred the results with 9.0?
That isn't going to happen. There's been too many other fixes since then, and Roku doesn't like devices to be running older firmware.