"RokuTannerD" wrote:
Hi there!
Thanks for the notes here. I followed up with our team, and it looks like this is the current intended behavior as of OS 9.1. The 'Auto-adjust display refresh rate' feature no longer applies to the Netflix channel at this time.
I apologize for any confusion here. I'll continue to provide any further updates here if there is any additional news to share.
Thanks,
Tanner
"Keenan" wrote:"RokuTannerD" wrote:
Hi there!
Thanks for the notes here. I followed up with our team, and it looks like this is the current intended behavior as of OS 9.1. The 'Auto-adjust display refresh rate' feature no longer applies to the Netflix channel at this time.
I apologize for any confusion here. I'll continue to provide any further updates here if there is any additional news to share.
Thanks,
Tanner
Yes, such as the reason WHY would be nice.
"atc98092" wrote:"Keenan" wrote:"RokuTannerD" wrote:
Hi there!
Thanks for the notes here. I followed up with our team, and it looks like this is the current intended behavior as of OS 9.1. The 'Auto-adjust display refresh rate' feature no longer applies to the Netflix channel at this time.
I apologize for any confusion here. I'll continue to provide any further updates here if there is any additional news to share.
Thanks,
Tanner
Yes, such as the reason WHY would be nice.
If I had to guess, it was because of all the complaints about Netflix constantly forcing a refresh rate change because of their auto-play videos. So either way, people complain. It's one of the reasons I cancelled Netflix several months ago. They don't really seem to care what the customer wants, as long as you continue to subscribe.
"Keenan" wrote:"atc98092" wrote:"Keenan" wrote:"RokuTannerD" wrote:
Hi there!
Thanks for the notes here. I followed up with our team, and it looks like this is the current intended behavior as of OS 9.1. The 'Auto-adjust display refresh rate' feature no longer applies to the Netflix channel at this time.
I apologize for any confusion here. I'll continue to provide any further updates here if there is any additional news to share.
Thanks,
Tanner
Yes, such as the reason WHY would be nice.
If I had to guess, it was because of all the complaints about Netflix constantly forcing a refresh rate change because of their auto-play videos. So either way, people complain. It's one of the reasons I cancelled Netflix several months ago. They don't really seem to care what the customer wants, as long as you continue to subscribe.
That could be but it would be nice to actually hear the reason from Roku. Instead, they've broken a previously functional device without any reason or notice such a change would be made. One of the major reasons I purchased the Ultra was that it would play Netflix content in its native frame rate. Now it does not for reasons known only to Roku and I end up with a device that has become far less useful to me.