Channel Issues & Questions

[kdb29127]

On my roku ultra 2020 about once a week or so on the roku channel, pluto, and ESPN apps it returns to the home screen as soon as you select the app. After a system restart everything works fine. The prime video, discovery plus, Newson, foxnow, and the YouTube apps never see this issue. I have a fast internet connection. Anyone else see this issue?

[DBDukes]

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@kdb29127 wrote:

On my roku ultra 2020 about once a week or so on the roku channel, pluto, and ESPN apps it returns to the home screen as soon as you select the app. After a system restart everything works fine. The prime video, discovery plus, Newson, foxnow, and the YouTube apps never see this issue. I have a fast internet connection. Anyone else see this issue?

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What screensaver are you using? Remove any you added and use one of the standard, simple ones and see if that makes a difference.

[kdb29127]

I am using the stock screensaver. I have never changed it.

[DBDukes]

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@kdb29127 wrote:

On my roku ultra 2020 about once a week or so on the roku channel, pluto, and ESPN apps it returns to the home screen as soon as you select the app. After a system restart everything works fine. The prime video, discovery plus, Newson, foxnow, and the YouTube apps never see this issue. I have a fast internet connection. Anyone else see this issue?

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Sorry for the screensaver false trail.

Do you have an SD card installed? Sometimes those can cause odd issues.

I'm trying to think of anything else before going into a watch pattern analysis. It could be that an app causes an issue that is manifest in crashing other apps. So, I'm suggesting the simply things first.

[kdb29127]

No SD card installed. It is probably an app. Thanks.