Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 

2 movies are messing up .

First movie being John malkovich has sound for everything but the actors talking don't know what to do about that. Second movie is monster and that movie keeps repeating the same lines over and over again like it's skipping like an old at record skipping I've reset the Roku don't know what else to do
0 Kudos
3 Replies
jeffrok
Level 11

Re: 2 movies are messing up .

You've mentioned the movies, but what service are you using to watch the movies (Netflix, Hulu, Vudu, etc), so others can try to replicate the problem?
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
0 Kudos

Re: 2 movies are messing up .

Oh its the Roku channel sorry .
0 Kudos
Community Manager
Community Manager

Re: 2 movies are messing up .

Hi there! 

Thanks for letting us know about the issue. I'll forward your report along to our team to take a closer look.

Please stay tuned for further updates! 


Thanks,
Tanner
Tanner D.
Roku Community Manager
0 Kudos