Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

11 Character limit?

Just got a Stick+, and when I try to enter my Netflix password, it won't accept more than 11 characters. I do have special symbols, but some are in the first 11 characters, and no sort of character can go in the 12th position. Did all the resets, restarts, unplugs, remove channel, etc., with no change. Everything else works, and this password works on several other roku devices. Any suggestions before I swap for a Firestick?

Roku Streaming Stick + (3810, 3811 series)  

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