Tygarys
Level 7

Wired doorbell won't keep settings, keeps needing to be re-setup.

I have a wired doorbell that does not seem to be able to remember its settings. If there is a power outage, or my ISP does maintenance and my internet connection goes down for a while, this thing will stop connecting and just starts flashing yellow. The only way to fix this is to fully remove the doorbell camera from the app, reset the doorbell and set it up again like it was new. Is there any way to fix this?

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Wired doorbell won't keep settings, keeps needing to be re-setup.

@Tygarys

Thanks for the post.

I have passed along your concerns and details to the appropriate Roku team to investigate further.

Once more information is available, I'll be sure to update this Community thread.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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