Cameras & doorbells

[Jamesmo]

Just installed wired doorbell and yellow light never came on. 
I rechecked all connections and did a reset on doorbell several times holding it in 30 sec to 1 min, still nothing. 

[RokuCarly]

A warm welcome here in the Roku Community, @Jamesmo!

No worries! We'd be happy to find you the best resolution for this.

Just to confirm, after resetting the device and rechecking all connections, have you tried to switch the power on and off to see if it will make any difference? If the issue still persists, may we know when and where you purchased your Roku wired doorbell? 

We'll be anticipating your response!

Best regards,
Carly

[Jamesmo]

I figured out that since I had no light at all, I did not have power.  After a little research, it was the doorbell Transformer located in Attic, that was bad. I purchased a new one replaced the broken one and Roku Doorbell powered up and installation completed with no problem. 

[waynebaltimore]

Solid yellow powers on it makes a ding noise every once in awhile but will not blink

[RokuJohnB]

Hi @waynebaltimore,

Welcome to the Roku Community!

We will be more than happy to assist you further with this issue that you're having with the Roku wired doorbell, but we'll need to gather more information. Could you elaborate more about the issue that you're having? What troubleshooting steps have you taken so far?

We look forward to hearing from you soon.

Thanks,

John

[Jasjoe]

Same issue no yellow light coming on at all it did at first then nothing 

[RokuEuniceL]

Hi @Jasjoe,

Greetings from the Roku Community!

We appreciate you letting us know about your Roku Smart Home device that is not showing a yellow light. We will work with you to know what went wrong so we can assist you further and fix the issue.

What type of Roku Smart Home device do you have? Have you tried restarting, factory resetting, and setting it up again to see if it makes a difference?

Please keep us posted on what you find out, and we'll be glad to assist further. We look forward to hearing back from you.

Kind regards,

Eunice

[RokuMaryEF · Accepted solution]

Hey everyone,

If your Roku Doorbell's status light is staying solid yellow and not flashing, here's what to try:

• Check the transformer: Ensure it's providing 16-24V and 10VA of power.
• Check the wiring: Confirm connections in the Chime Box. The Fuse should be connected to the existing wires or terminals as shown in the app.
• Power cycle the doorbell: Flip the breaker switch off, wait 10 seconds, and then back on.
• Factory reset the doorbell:
  • Remove the doorbell.
  • Press and hold the setup button until the light turns solid yellow.
  • Release and wait for the light to flash.
  • Re-set up as a new device.

If the issue persists, please:

• Start a new thread or look for related thread in the Community.

We'll be closing this discussion now.

Happy Streaming! 💜

The Roku Community Team

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