Greetings, @Eric42.
Thanks for reaching us about having an issue with setting up the chime. We're here to help.
Have you set up the chime already? If not, you may add the chime on the settings by selecting Add a Chime. You may then follow the steps to set up the chime.
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Thanks,
Roku Community Team
Reynan L.
Roku Community Moderator