Same issue here. Notification settings on iPhone are all set to on. And same for the camera. I was thinking maybe I’m also not building the rules correctly either. But my roommate has an Android and he’s not getting notifications either, so I do not believe this is a cellphone issue, it’s a Roku issue.
Greetings Ciemny
Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with notifications from your Roku Smart Home device.
Can you please provide us with a screenshot of your notification settings within the Roku Smart Home mobile app so we can better understand how you are setup?
Once we have more information, we will be able to investigate the issue you are seeing further. We look forward to hearing back from you.
Thanks,
Danny
Doesn’t work. I also did the steps you told the other user to do
I have a subscription and I know the camera records but I am not notified until 6 hours later or not even get notified.
I checked camera and the app permissions and nothing was changed and they have permission.
i also deleted the camera to start fresh and nothing. Both of my cameras have the same problem. Anyone can help?
Here’s an Imgur Link to my settings. I have included my iPhone settings as well.
Thank you for your assistance.
Hi Ciemny
Thanks for the follow up regarding the issue you are experiencing with notification on your Roku Smart Home device.
At this time, we would recommend restarting both the Roku Smart Home devices as well as your Roku Smart Home mobile app and seeing if the issue persists.
Please keep us posted what you find out and we will be more than happy to continue assisting you. We look forward to hearing back from you.
Thanks,
Danny
