Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Scanlan
Newbie

Setup New Camera - no QR code to scan

Jump to solution

I purchased a new camera same as the first camera that I purchased I'm trying to install it and it's not giving me a QR code to scan with the camera

0 Kudos
1 Solution

Accepted Solutions
RokuRiamie-D
Community Moderator
Community Moderator

Re: Setup New Camera - no QR code to scan

Jump to solution

Hi @Scanlan,

We understand that you're not getting a QR code to scan to set up your new Roku Camera. We're here to help.

We suggest you try the following:

  1. Uninstall and reinstall the Roku Smart Home app
  2. Restart your camera
  3. Try setting up again

If the issue continues, let us know.

Roku Community Team

Riamie D.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Setup New Camera - no QR code to scan

Jump to solution

Hi @Scanlan,

We understand that you're not getting a QR code to scan to set up your new Roku Camera. We're here to help.

We suggest you try the following:

  1. Uninstall and reinstall the Roku Smart Home app
  2. Restart your camera
  3. Try setting up again

If the issue continues, let us know.

Roku Community Team

Riamie D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.