Cameras & doorbells

[Summerjean]

I have two indoor SE cameras. They were working fine until one day. I switched them to another room and one of them will not work. I have tried everything. I’ve read in the community and online. I tried to set it up in my office and I tried to set it up in my home with both Wi-Fi connections working properly. I tried resetting it. It only blinks red. It says ready to connect, but my phone says it cannot find the camera. I have plugged and unplugged and deleted it however, it will not allow me to add the device again because it says it cannot find the camera … Help!!! 

[RokuRiamie-D · Accepted solution]

Hi @Summerjeanl,

We’re here to help you with your Camera connection issue on the Roku Smart Home app.

Let's see if this works for you.

Restart the smart home app

• On an Apple device, swipe up or double-click the iOS home button and then swipe the smart home app to close it.
• On an Android device, press the Recents button and then swipe the smart home app to close it.

For more tips, visit here.

Hope this helps.

Roku Community Team