Forum Discussion
Yes it's one sd card that's samsung 8 gig and one that 64 gb did try formating on windows 10 in fat32
Happens on both 9f them I just put in
- RokuDanny-R3 years agoRetired Moderator
Hi raymondjtoth
Thanks for the follow up regarding using a micro SD card with your Roku Smart Home camera.
For clarification, is the camera itself not detecting the SD card, or are you trying to access the SD card recordings via the Roku Smart Home mobile app? Have you by any chance tried using another brand micro SD card to see if you are still experiencing the same issue?
Please keep us posted about the issue and we will be able to assist you further.
Thanks,
Danny- raymondjtoth3 years agoRoku Guru
On on app tell me not detected in camera
- RokuDanny-R3 years agoRetired Moderator
Hi raymondjtoth
Thank for the follow up regarding your micro SD card not being detected by your Roku Smart Home camera.
Can you please provide a screenshot of your Roku Smart Home mobile app that shows your micro SD card is not being detected?
Once we are able to understand the issue you are experiencing, we will be able to assist you further.
Thanks,
Danny
- raymondjtoth3 years agoRoku Guru
Tried other brand as well