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akwyant
Reel Rookie

Roku Outside Floodlights & Camerà WIFI Problem

I've had my 2 floodlight/cameras since June 2023. I even paid for an electrician to come and properly install them on my house. My neighbor is very smart when it comes to computer related stuff. He has tried on multiple occasions to get the cameras to work. He finally realized that our internet is fast 5Ghz and I suppose the cameras can't operate on this.

IS THIS CORRECT?

What do I do about this product having to have 2.5Ghz? Has someone encountered this problem and fixed it?

I hope I haven't spent $200+ for NOTHING!

Thanks for the help.

 

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1 REPLY 1
renojim
Community Streaming Expert

Re: Roku Outside Floodlights & Camerà WIFI Problem

Duplicate answer, but...

@akwyant,

Required: Wi-Fi® 2.4GHz - from https://www.roku.com/products/smart-home/cameras/roku-floodlight-camera

Why can't you use them?  I have AT&T and have used Roku cameras.  AT&T may have disabled the 2.4GHz band in your router.  If so, just enable it.  If you don't know how to do it, ask them.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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