I get all notifications and the video notifications, so cameras are working. But, when I try to view Live feed I get error code 25, 35, 20, all connection errors. Any suggestions, I have tried all roku support possible fixes and still issue. If I'm at location Live feed works , but off sight will not connect.
Hi @CBVB,
Greetings from the Roku Community!
We are happy to assist you with your concern about your Roku camera issue, when viewing the live feed, it shows error codes 35, 25, and 20. No worries; help is here.
Let's see if this will work for you.
We hope this helps!
Best regards,
The Roku Community Team
Thank you, I have tried all of your suggestions. Was on phone for over 2 hrs last week. Been dealing with messenger chat for a few days and still can't figure out. Was hoping someone here had any other suggestions.
Hi, @CBVB.
Thanks for getting back to us!
We appreciate you letting us know that the issue still persists. We're here to provide some steps you can try.
Could you please try restarting your router? If the issue persists, please try to uninstall and reinstall the app. Let's see if that would make any difference.
If the issue persists, please let us know.
Thanks,
The Roku Community Team