Help

Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
myroom
Newbie
‎03-14-2023 08:18 AM

Is this normal for my roku camera

I have a Roku indoor SE camera.

 I woke up and reviewed last nights recordings, and I had a few photos along with the videos.

I have the camera set on record for person, pets, motions, & sounds

I do not set the siren, I do not set the camera.  I only use to record while sleeping.

Is this normal for it to stop recording then take a photo then continue recording ?

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator
‎03-15-2023 10:51 AM

Re: Is this normal for my roku camera

Greetings @myroom 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with recordings on the new Roku Smart Home Camera.

Do you currently have a subscription for your Roku Smart Home Camera? Can you provide us a screenshot of the settings for event recordings for that camera within the Roku Smart Home mobile app?

With more detailed information, we will be more than happy to assist you further. We look forward to hearing back from you.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos