Cameras & doorbells

[RokuReynan-L]

Hi, @KimbaR79.

Greetings from the Roku Community!

We appreciate you letting us know that you're also having this issue. 

Could you please provide us with the details we need on the accepted solution above?

We're looking forward to your response.

Thanks,
The Roku Community Team

[NoJumpJackFlash]

That shouldn't be necessary. If I set Notifications Off in the Android App, then there should be no notifications, period. Wouldn't matter how many Roku devices I had.

There are so many things wrong with using these cameras now - especially the very recent loss of the ability to zoom in and out in the App - that Notifications are the least of them.

I've ordered another brand of camera and will see if they live up to their reviews. These Roku cameras have been a HUGE disappointment.

[RokuReynan-L]

Hey all,

We know some of you are having trouble zooming in on the live stream in the Smart Home app. Our engineers are on it. We expect a fix in a future update.

For better visibility and reference, we'll mark this post as solved.

Thanks for hanging in there! We'll update you as soon as it's all set. Let us know if you have any other questions in the meantime!

Thanks,
The Roku Community Team

[hcsadave]

No. NOT SOLVED. DO NOT MARK THIS AS SOLVED.

THIS IS WIDESPREAD AND UNACCEPTABLE. I CAN NOT LOG ONTO ANOTHER CAMERA NOW. IT IS NOT CLOSE TO SOLVED.

[hcsadave]

This is also what I have been going through. Then one time it zooms and things seem ok. ONCE. Then back to almost useless. Have you been hacked?

[NoJumpJackFlash]

The Zoom problem is NOT solved until it's really Solved. A "future update" doesn't help at all. With Roku's track record the "future update" might not work or break something else.

I hope Roku thoroughly tests this "future update", as well as every update they put out to ensure there are no negative side effects. Apparently they've not been doing this well at all.

[Badbellaxoxo13]

Just wondering why you would post that can't people sign in on it now

[Dieselfixer1]

This problem is NOT solved! I still can't zoom in on my phone!

[reptem1970]

They always do this...mark something as resolved when it's not lol

[RokuReynan-L · Accepted solution]

Hi everyone.

We’re excited to let you know that the issue has been resolved! Please update the app to experience the improvements.

If you still encounter any problems, don’t hesitate to reach out to us.

Thanks,
Roku Community Team