Hi, @BBhvac.
Greetings from the Roku Community!
Thanks for letting us know bou having an issue with resetting your camera. We're here to help.
Could you please try to press the setup button? Until you hear the phrase, "Ready to connect." Let's see if that would make any difference.
Please keep us posted.
Thanks,
Th Roku Community Team
Reynan L.
Roku Community Moderator