Cameras & doorbells

[mc64laugh]

I have cameras set up very high where I will need ladders, and it's raining right now. 

[Bdmagik]

I have the same problem. I have 5 other cameras working great, so it's not the my system. Please find a better solution because that one doesn't fix it.

[RokuMaryEF]

Hey everyone,

We’re aware that some Android users are seeing error code 20202 when trying to access the Roku Wireless Doorbell livestream.

For better visibility and reference, we'll mark this post as solved.

Status Update (3/26): We’re investigating the issue.

Next Steps:

• Make sure the Roku Smart Home app is updated to version 3.2.3. If not, check back as the update is rolling out.
• If the error 20202 still happens, please send us the following info:
  • Device info: Camera model, MAC address, and firmware version
  • Phone details: Brand, model, and OS version
  • Modem/Router: Make/model
  • Log ID: Found under Account > Roku Support > Submit a Log

Thanks for your patience and support!

Roku Community Team

[RokuRiamie-D · Accepted solution]

Hi everyone,

Thank you for your patience as we work on this issue.

Here's an update as of 4.2.25: The latest app version (3.2.4) should fix this issue.

Please update the app and see if the new firmware for the Roku Smart Home app is available. Let us know if this fixes your issue. If the update isn't available right away, try checking again after some time.

Cheers,
Roku Community Team