Audio

[nursechick54]

Why do my wireless Roku speakers disconnect from my Roku TV on a daily basis?

[RokuEmmanuel-D · Accepted solution]

Welcome, @nursechick54.

Thanks for stopping by here in the Roku Community!

We see that there is a recurring issue with your wireless speakers frequently disconnecting. Rest assured that we're here to provide assistance. 

What troubleshooting steps have you tried so far? If you haven't tried any troubleshooting steps,

Try this...

Perform a factory reset on your Wireless Speakers. Follow the suggested steps below to reset the device.

1. Press Home on your Roku remote
2. Scroll to select Settings
3. Select Remotes & devices to open the Remotes & devices menu
4. Select Speakers
5. Look for a Wireless speaker, Wireless soundbar, or Subwoofer and select the device to reset
6. Select Factory reset and enter the code that appears on the screen to confirm.

      7. Repeat steps 5 and 6 for additional wireless audio devices.

You can also Factory reset the Wireless Speakers through the reset button at the back of the device. To do that, Press and hold the reset button for 10 seconds to reset it successfully. 

Let us know how this works. 

Regards,
Emman