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Wild_aussie
Newbie
‎10-02-2023 04:37 PM

Why won't Roku channel stop descriptive audio when it's off on the man stream

So my descriptive reader is shut off on my Roku device, but it's still on for the Roku channel.  The Roku channel itself doesn't have audio options thanks 

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RokuERey
Retired Moderator
‎10-03-2023 01:51 PM

Re: Why won't Roku channel stop descriptive audio when it's off on the man stream

Hi @Wild_aussie,

Warm greetings from the Roku Community!

We understand, and we appreciate you reaching out about this behavior. And could you tell us when did you start seeing the issue occur? What troubleshooting steps have you taken so far so we can confirm the appropriate next steps?

Please keep us posted!

Thanks,

Rey

ERey.
Roku Community Moderator
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