Audio

[kroullier]

Hello,

I am also experiencing this issue with my Roku Streambar.

Model: 9102RW

Serial Number: YL004L888442

Device ID: B110A4888442

Please assist. Thank you.

[RokuKariza-D]

Hi @kroullier

Thanks for reaching out here in the Community.

Could you tell us specifically about the issue you're experiencing? Have you tried any troubleshooting steps? I'll be able to further assist you from there.

All the best,
Kariza

[kroullier]

Hello,

There is a constant crackling noise with anything I watch. I have adjusted Roku and TV settings, changed HDMI cables and ports, and made sure both the Roku and the TV were updated to the newest update. I also tried restarting the Roku.

Thank you.

[RokuKariza-D]

@kroullier

Appreciate the prompt response.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

[kroullier]

@RokuKariza-D Thank you. When can I expect an email from support? I haven't received one yet.

[RokuKariza-D]

@kroullier

I have followed up on your concern to our team. You can expect an email from them within the day.

All the best,
Kariza

[ivanc]

@RokuKariza-D 

Hi, I’m having the same issue - constant crackling from the streambar and it seems to be getting worse. Tried all the steps as well. 

Serial number: YL00DD617309

ID: 2E119D617309

Thanks 

[RokuKariza-D]

@ivanc

Thanks for reaching out.

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

All the best,
Kariza

[MPH1]

Mine is doing the same thing. Speaker on the right side of the bar sounds blown all of the sudden. Model 9102X SN B110AD310902

[RokuKariza-D]

Hello @MPH1

Thanks for the post.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza