Audio

[Bonitaj]

Just purchased a new 58 in. Roku. The sound is terrible. 
The sound effects drowns out the voices of humans. No matter what you are watching. If you turn up volume music and sound effects gets louder and you still have trouble hearing people talking. 

[RokuRhea-V · Accepted solution]

Hey @Bonitaj,

Thanks for reaching out!

It seems you're having trouble with audio on your Roku TV. Please try these steps below.

1. Press the Home button on your Roku remote
2. Scroll to Settings, then System, and select Advanced system settings
3. Under factory reset, choose Reset TV audio/picture settings.

Note: Please make sure not to select the "factory reset everything" option. This selection will delete all of your apps.

After that, restart your Roku device by going to Settings > System > Power > System restart > Restart Now.

Let us know how it goes

Roku Community Team