Audio

[jrscjb]

The audio frequently deteriorates when watching tv with our Roku soundbar. Voices are distorted and there is static. Eventually the sound just stops altogether. The only ways to fix are to leave the channel and come back to it, or if this doesn’t work,  reboot the system completely. We also have issues with the soundbar player just rebooting on its own. This is infuriating. 

[RokuRhea-V]

Hey @jrscjb,

Thanks for telling us about the Roku soundbar audio problem. Can you share some details below so we can look into it?

• When did the issue occur?
• Did you make any updates on your Roku device?
• Is this issue occurring only with a specific app, or does it affect all apps?

Please keep us posted.

Roku Community Team