Apps & viewing

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
galtimus
Newbie

spectrum channel won't load

I have 4 TVs with Roku.  I cannot open Spectrum on any of them.  All other channels work OK.

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: spectrum channel won't load

Hi @galtimus,

Welcome to the Roku Community!

We understand that you're having a problem with the Spectrum TV channel. We're happy to help. Please follow these steps: 

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

If the problem still persists, we suggest contacting Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel providers themselves. 

You can reach them here: Spectrum Support.

If there is anything else we can do to help you, please let us know.

Best regards,
John

John
Roku Community Moderator
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!