Apps & viewing

[chrisgx]

I'm going on vacation to a town near where I have my home and a Xfinity account (same state, one city over).  I want to take my Ultra with me to stream, and I am wondering if recordings saved on my Xfinity DVR will be accessible when away from home.  With Xfinity Stream, the literature seems to assume I'll be on the same home network as my Xfinity account and not using my Roku on some hotel's WiFi.

[RokuTakashi · Accepted solution]

Hi, @chrisgx 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for reaching out for support regarding the accessibility of Xfinity DVR using your Roku Ultra. For this matter, we'd recommend reaching out to Xfinity TV and Stream Support since they'll be able to answer and provide a workaround for your concern. Most channels on the Roku platform are directly managed and handled by the channel providers themselves.

You can reach out for assistance at Xfinity TV and Streaming Support

If you have any other concerns or inquiries, feel free to let us know.

Best wishes,
Kash