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Dennis5
Channel Surfer
‎10-06-2023 11:14 AM

Re: Why is the Hallmark Movies Now app not working on my Roku device?

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Hallmark has a horrible record of NOT keeping your record on their Roku site software forcing you to re-enter your e-mail and password you used when you paid for your content. 

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renojim
Community Streaming Expert
‎10-06-2023 11:30 AM

Re: Why is the Hallmark Movies Now app not working on my Roku device?

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@Stuckeysdiner, there are two ways to access Hallmark Movies Now and they aren't equivalent.  You can access it through "The Roku Channel" or through their stand-alone channel/app.  If one doesn't work, try the other.  In addition, if you're paying for something through Roku, in general that subscription only works on Roku devices linked to the same Roku account.

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shrn64
Channel Surfer
‎11-24-2023 05:28 PM

Re: Why is the Hallmark Movies Now app not working on my Roku device?

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I’m having same issue! Any resolve?

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Dennis5
Channel Surfer
‎11-24-2023 05:44 PM

Re: Why is the Hallmark Movies Now app not working on my Roku device?

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It is because Hallmark redoes their Roku "page" and DOES NOT care if it forces its customers to have to re-enter their e-mail addy and password!  I caring vendor would use software that allows you to go to your pc and sign in there and when verified give you a numerical code to enter on Roku. 

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shrn64
Channel Surfer
‎11-25-2023 06:16 AM

Re: Why is the Hallmark Movies Now app not working on my Roku device?

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Ugh well even after I sign in they say I need to have a subscription when I already made it thru Roku!! I’m cancelling it. I only got it because of their 1.99 for two months deal 🤷🏻‍♀️

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