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SwitchToFire
Newbie
‎07-13-2023 08:58 AM

Where's the Support for Roku Support?

Hello, Greets & Good Day!

Quick question ... i can't find the Support for Roku Support ... because even THAT isn't working properly.

Agent support chat won't load.

Thanks! Have a great day! 🙂

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3 REPLIES 3
Simon_Templar
Roku Guru
‎07-13-2023 12:03 PM

Re: Where's the Support for Roku Support?

Chat works fine for me in Google Chrome 109.0.5414.120 on a Windows 7 desktop.

https://support.roku.com/contactus/contact-options

Do you have a pop-up blocker that might be preventing Chat from loading?

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Tree3685
Roku Guru
‎07-14-2023 11:40 AM

Re: Where's the Support for Roku Support?

Chat does not work in Chrome (Version 114.0.5735.199 (Official Build) (64-bit) current version) under Windows 10 either.

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Simon_Templar
Roku Guru
‎07-14-2023 01:40 PM

Re: Where's the Support for Roku Support?

I just tried Chat in Opera 95.0.4635.84 on my Windows 7 desktop and that works for me, too.

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Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!