Apps & viewing

[ct6789]

Why, oh why, did you discontinue the My Media channel? It worked great for playing videos recorded on PlayOn. Simple and easy to use. Could you PLEASE put this back!

[RokuMary-F]

Hi @ct6789,

Welcome to the Roku Community and thanks for reaching us.

Please be aware that If you can no longer find the channel in the Roku Channel Store, the channel may no longer be available on the Roku platform.  

You'd want to contact any specific channel to inquire further about whether they offer their channel/service on the Roku platform. Many channels on Roku are developed and maintained by the channel provider themselves.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

[myross]

He wasn't asking about a Channel.  I can't access MyMedia App to play my video on TV also.  I've purchased a Lifetime subscriptions years ago and it appears now you want to charge a monthly fee. 

[renojim]

@myross, you need to take it up with PlayOn.  Your "lifetime" subscription is with them, not Roku.  If they didn't update their channel/app then that's on them.  They, like all other developers, have been warned for years that this would happen.

[Strega]

@myross 

Roku calls “apps” “channels”.  Some people find this confusing. Like @renojim I tend to type channel/app or app/channel to try to cover the bases.

[Pastor-Javier]

I can't access my pictures or videos either the icon has disappeared in the Roku app so my question to all of you is this feature now only available with a monthly subscription? Or is it something deleted permanently?

[RokuJohnB]

Hi @Pastor-Javier,

Welcome to the Roku Community!

We'd like to know more about the issue that you're experiencing. Could you send us a photo or screenshot of your running problem? When did the issue start?

We'll wait for your response.

Thanks,

John

[Pastor-Javier]

[Pastor-Javier]

The media button is gone no longer allowing me to push or display pictures right onto my TV from my gallery on my phone

[RokuERey]

Thanks for the update, @Pastor-Javier!

Have you tried reinstalling the app and then trying again to see if there are any differences?

Please keep us posted.

Thanks,

Rey