Apps & viewing

[Junkpotion]

I have to turn my volume up to 100 only when Netflix is playing. I have done a restart and tried a system update. I've changed the volume settings and nothing has changed. Every other app I stream works at the normal volume. It makes Netflix very hard to stream because even at 100 volume, it is still way too low. Is there any way to fix this???

[RokuKariza-D]

Hey @Junkpotion 

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes.

All the best,
Kariza