TB30
Newbie

Using Star key to move or delete tiles

I'm trying to move or delete certain tiles and when I highlight the tile and hit star key, I'm getting the spinning wheel of death. This method worked to move some tiles but not all. ESPN, STARZ, APPLE TV, PEACOCK all are spinning death wheels. I do not have existing subscriptions and want them moved to the bottom or delete all together. Any clues?

0 Kudos
1 REPLY 1
Simon_Templar
Roku Guru

Re: Using Star key to move or delete tiles

Here's what I would try:

  1. Reboot your Roku (if you haven't already done so)
  2. Try using the star key again to move/delete channels
  3. Check for software updates for your Roku
  4. If software update is available, update and reboot
  5. Try using the star key again to move/delete channels
  6. Try deleting the channels in the Roku Channel Store
  7. If you have the Roku app, try using it to delete the channels (see THIS and THIS)
0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!