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mwokral
Reel Rookie
‎08-03-2024 03:46 AM

Unable to play any content on Roku Channel

I bought a new Roku stick (streaming stick 4k), and am trying to access the Roku Channel. All the content info seems to load, but when I try to start any media, it just doesn't play. I don't get an error message.

Can anyone help me to get this working?

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4 REPLIES 4
renojim
Community Streaming Expert
‎08-03-2024 12:00 PM

Re: Unable to play any content on Roku Channel

Where are you located and are you using a VPN?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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mwokral
Reel Rookie
‎08-05-2024 01:23 PM

Re: Unable to play any content on Roku Channel

I'm travelling in Europe, and connected to Canada using Nord VPN.

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renojim
Community Streaming Expert
‎08-05-2024 01:40 PM

Re: Unable to play any content on Roku Channel

VPNs aren't supported and the discussion of using them to circumvent geographic restrictions isn't allowed.

Roku Community Guidelines - Roku Community

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
mwokral
Reel Rookie
‎08-05-2024 01:48 PM

Re: Unable to play any content on Roku Channel

Thank-you for letting me know.

Best wishes!

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